AI Terms

Last Updated March 20, 2026

Xano AI Terms

These Xano AI Terms (“AI Terms”) apply to your access and use of Xano AI (as defined below). The AI Terms are a part of your agreement with Xano, as outlined in your Xano Terms of Service or any applicable master subscription agreement between you and Xano (the “Service Terms”). Capitalized terms not defined here will have the same meaning as in your Service Terms. In case of a conflict between these AI Terms and your Service Terms, these AI Terms will govern.

Introducing Xano AI

"Xano AI" or "AI Feature" refers to the features, agents, and functionality available within Xano that utilize generative artificial intelligence models. Xano AI is powered by the third-party AI platform Google Gemini AI, which may be updated periodically (“Third-Party AI Provider(s)”). The AI processing is conducted using a large language model (LLM), specifically Gemini Flash Lite, Gemini Flash, and Gemini Pro, which generate responses based on user input. These AI-generated outputs are provided primarily for illustrative and testing purposes. By agreeing to and complying with these terms, you are granted a non-exclusive, revocable, non-transferable, limited right to access and use Xano AI in accordance with your Service Terms and these AI Terms.

Subject to your compliance with these AI Terms, Xano grants you a non-exclusive, revocable, non-transferable, and limited right to access and use Xano AI in accordance with your Service Terms, including these AI Terms.

Interacting With Xano AI: Input & Output

When using Xano AI, you may provide text, data, prompts, or other forms of input for processing ("Input"). In turn, you will receive output generated by the AI based on your Input ("Output"). Input and Output are collectively considered your data and part of the broader category of "Customer Data."

By using Xano AI, you acknowledge and agree that any Input you provide may be analyzed by Xano to generate personalized recommendations, identify potential solutions, or suggest new features. This analysis is conducted in compliance with applicable data protection laws, including the General Data Protection Regulation and the California Consumer Privacy Act. For further details on our data practices, please review our Privacy Notice.

Guidelines For Responsible Use

You are fully responsible for the content and legality of the Input you provide and the Output you receive when using Xano AI.

You represent and warrant that both your Input and Output will comply with all:

• Applicable laws;

• Terms & Conditions, including these AI Terms; and

• Prohibited Activities

Furthermore, you agree to adhere to the applicable terms and policies of any Third-Party AI Provider terms. Violations may result in suspension or termination of your access to Xano AI.

User Responsibilities & AI Output Limitations

Due to the nature of machine learning models and technologies, Xano AI may produce Output that is not unique and may be similar or identical to Output provided to other users. Xano AI does not retrieve real-time information, and the Output may not reflect events or changes after the model was last trained. Xano AI may provide inaccurate, incomplete, or outdated information.

You are encouraged to provide sufficient contextual information about your projects to improve the relevance and usefulness of Output. However, you should avoid submitting sensitive, confidential, or proprietary information, including but not limited to intellectual property, personally identifiable information (PII), protected health information (PHI), or other regulated data, unless you have implemented appropriate safeguards and have the legal right to do so.

Therefore, it is your responsibility to independently verify the factual accuracy, completeness, and relevance of the Output before using it for decision-making or operational purposes. You are solely responsible for reviewing, validating, and testing any Output, including but not limited to code, logic, and application development recommendations, prior to implementation or deployment.

Xano makes no representations or warranties regarding the accuracy, reliability, or fitness for a particular purpose of any Output and disclaims any liability for damages or losses arising from the use of such Output, including but not limited to errors in code, application behavior, or system performance.

All Enhancement

Your usage of Xano AI does not confer upon Xano any additional rights to your Customer Data beyond those outlined in your Service Agreement. Xano does not use your Input or Output to train its AI models or allow others to do so without your explicit consent.

Retention & Use Of Data

Third-Party AI Providers will neither (a) log Input or Output for human examination nor (b) store or retain Input or Output. However, Third-Party AI Providers may collect and utilize metadata related to Xano AI usage strictly for purposes such as billing, safety, and compliance.

Xano may engage subprocessors to support, analyze, and improve its AI-related features and services. This includes the use of Braintrust, a third-party service provider, to process certain data transmitted through AI Feature usage. Data processed by Braintrust may include your prompts and associated workspace data, such as functions, API keys, and XanoScript code, that are sent to AI Providers in connection with your use of AI Features. Such data is processed in a pseudonymous manner; however, depending on Inputs, it may contain sensitive information. This processing is undertaken to support compliance efforts, monitor performance, and improve the quality, reliability, and functionality of Xano’s AI features. You are responsible for the content you submit and should avoid including sensitive personal data in your Inputs.

You may opt out of AI Features that involve such processing at any time through your workspace settings, provided you are on a paid Xano plan. Disabling these features will prevent associated data from being processed by such subprocessors.

Privacy & Data Processing

If your Customer Data includes personal information (as defined in any applicable data protection agreement between us), you agree that Xano and its subprocessors, including the listed Third-Party AI Providers, may process this data as needed to provide Xano AI and its related services. The list of subprocessors can be found at https://legal.xano.com/xano-subprocessors.

Service Availability & Suspension

Xano reserves the right to suspend or terminate your access to Xano AI if it reasonably believes your use violates these AI Terms, poses a risk to Xano or others, or if required by a Third-Party AI Provider. Xano may also suspend Xano AI if required by legal, regulatory, or compliance obligations. Xano does not guarantee continuous availability of Xano AI, and any downtime will not count towards any service level agreement commitments.

Exploring Beta Features

From time to time, Xano may offer beta or experimental versions of Xano AI features (“Beta Features”). These Beta Features are provided on an “as is” basis without any warranty, performance guarantee, or liability, and may be discontinued at any time without notice. Xano is under no obligation to provide support or maintain the Beta AI Features, and their discontinuation may result in limited access to certain Customer Data.

AI Terms Modifications

Xano may periodically update these AI Terms. When changes occur, the "Last Updated" date will be revised accordingly. For material changes, Xano will provide reasonable notice through email or platform notifications. Your continued use of Xano AI after changes become effective constitutes your acceptance of the revised AI Terms. If you do not agree with the new terms, you must disable Xano AI and stop using it before the changes take effect.

Indemnification Clause

You agree to indemnify, defend, and hold harmless Xano, its affiliates, and its third-party AI providers from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your breach of these AI Terms, misuse of Xano AI, or violations of any applicable law or regulation. This indemnification obligation will survive the termination of your access to Xano AI.

Data Protection & Privacy

Xano collaborates with trusted third-party providers who assist in delivering and enhancing our AI services. Each subprocessor undergoes regular security and compliance reviews to make sure they meet Xano's standards for data protection and privacy, including compliance with regulations such as the GDPR.

User-Connected AI Models & Third-Party Services

Xano may provide functionality that enables you to connect your own third-party artificial intelligence models, large language models (“LLMs”), or other external AI services (collectively, “Connected Third-Party AI Services”) to your Xano workspace, including through the use of API keys or other authentication mechanisms. Such integrations are configured and controlled solely by you.

Xano does not own, operate, or control any Connected Third-Party AI Services, and makes no representations or warranties regarding their security, availability, compliance, or data handling practices. You acknowledge and agree that any data transmitted to or processed by such Connected Third-Party AI Services is governed by the terms and policies of the applicable third party.

You are solely responsible for ensuring that appropriate security configurations, access controls, and compliance measures are implemented within your Connected Third-Party AI Service accounts prior to connecting them to Xano, including but not limited to the proper management of API keys and credentials. Xano shall not be responsible or liable for any unauthorized access, data exposure, loss, or other damages arising from or related to the use of Connected Third-Party AI Services.

Contact Us

In order to resolve a complaint regarding the AI or to receive further information regarding use of AI, please contact us at:

Xano, Inc. 21600 Oxnard Street, Suite 910 Woodland Hills, California 91367 United States

Phone: [phone] [email protected]