Subprocessors

Under the GDPR, a Subprocessor is any business or contractor customer data may pass through as a side effect of using Xano's service.

Current as of: September 30, 2022

Welcome to Xano's Subprocessor repository page where we maintain a current list of Sub-processors authorized to process customer data for Xano's services. Xano imposes data protection terms with Subprocessors regarding their security controls and applicable regulations for the protection of personal data.

The Data Subprocessors in which Xano utilizes can be categorized into two categories:

Core Infrastructure Data Subprocessors

These data Subprocessors apply to all customers who utilize the Xano platform and are agnostic of product utilization.

Entities

Google, LLC. - Google Cloud Platform (GCP)

  • Entity Type: Cloud Service Provider / Infrastructure

  • Service Location: USA & European Union

Support Data Subprocessors

These Data Subprocessors may be utilized to support customers who may elect to share personal data with Xano support personnel.

Entities

Intercom R&D Unlimited Company

  • Entity Type: Support Ticket Management & Chat

  • Service Location: USA

Segment.io, Inc.

  • Entity Type: Data Routing

  • Service Location: USA

Peaberry Software Inc. d/b/a Customer.io

  • Entity Type: Automated Messaging

  • Service Location: USA

Artificial Intelligence (AI) Subprocessors

Xano AI is an optional feature powered by third-party platforms and model providers (“Third-Party AI Providers”) listed in the table below, which may be updated periodically.

Subprocessor
Purpose
Location
Data Processed
Service Description
Additional Information

Google LLC - Gemini AI

AI/ML Processing

United States

Customer-provided inputs such as text, prompts, and data for AI processing and generating outputs

Google’s Gemini AI is used for generative artificial intelligence services integrated with Xano’s platform to provide advanced AI functionalities.

Google LLC - Gemini 1.5 Flash LLM

Large Language Model (LLM) Processing

United States

Text, images, prompts, and other customer-provided media for natural language processing and reasoning tasks

The Gemini 1.5 Flash model powers multimodal large language model processing, enhancing Xano’s AI capabilities across various media formats.

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