Subprocessors
Under the GDPR, a Subprocessor is any business or contractor customer data may pass through as a side effect of using Xano's service.
Current as of: September 30, 2022
Welcome to Xano's Subprocessor repository page where we maintain a current list of Sub-processors authorized to process customer data for Xano's services. Xano imposes data protection terms with Subprocessors regarding their security controls and applicable regulations for the protection of personal data.
The Data Subprocessors in which Xano utilizes can be categorized into two categories:
Core Infrastructure Data Subprocessors
These data Subprocessors apply to all customers who utilize the Xano platform and are agnostic of product utilization.
Entities
Google, LLC. - Google Cloud Platform (GCP)
Entity Type: Cloud Service Provider / Infrastructure
Service Location: USA & European Union
Support Data Subprocessors
These Data Subprocessors may be utilized to support customers who may elect to share personal data with Xano support personnel.
Entities
Intercom R&D Unlimited Company
Entity Type: Support Ticket Management & Chat
Service Location: USA
Segment.io, Inc.
Entity Type: Data Routing
Service Location: USA
Peaberry Software Inc. d/b/a Customer.io
Entity Type: Automated Messaging
Service Location: USA
Artificial Intelligence (AI) Subprocessors
Xano AI is an optional feature powered by third-party platforms and model providers (“Third-Party AI Providers”) listed in the table below, which may be updated periodically.
Google LLC - Gemini AI
AI/ML Processing
United States
Customer-provided inputs such as text, prompts, and data for AI processing and generating outputs
Google’s Gemini AI is used for generative artificial intelligence services integrated with Xano’s platform to provide advanced AI functionalities.
Google LLC - Gemini 1.5 Flash LLM
Large Language Model (LLM) Processing
United States
Text, images, prompts, and other customer-provided media for natural language processing and reasoning tasks
The Gemini 1.5 Flash model powers multimodal large language model processing, enhancing Xano’s AI capabilities across various media formats.
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